Shipping policy

What country do you ship to?

We ship to most regions worldwide.

How long does it take to deliver?

It depends on your region usually takes 4 – 20 days

How much is the shipping?

Shipping fee depends on the weight of items you’ve ordered and the country where it’s being delivered. It is calculated automatically at checkout and does not include taxes or duties.

Do I need to pay taxes?

Mostly you don’t need to. However, All international orders may be subject to import duties and taxes once a shipment reaches your country. Additional customs clearance charges must be paid by you; Must Have has no control over these charges and cannot predict what they might be.

International orders may be subject to customs clearance procedures, which may cause delays beyond original delivery estimates.

Customs policies vary widely from country to country; contact your local customs office for more information. When ordering you are considered the “importer of record” and must comply with all laws and regulations of the country in which you are receiving the goods.

Can I track my order?

Yes. We’ll provide a tracking number via email. In your delivery confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order online.